I have experince in travel agent concern at refund processing. I work at the one of the best travel agent in Indonesia. In my company, I always get input to my mainset to be beter and better. I have processed refund for all kind of airlines either domestic even international. I communicated and gambling to make sure that the refund will be paid to passenger again. It's one of my goal to give the passenger service excellent majoring in Refund.
